Contact Us

Last updated: August 2026

TikTok Info Hub is an independent informational resource covering short-form mobile video: how creative tools work, how discovery and recommendation systems are described, and how creators and families can approach the platform safely. We do not provide account recovery, moderation appeals, payouts, or any paid service. If you need help with a personal account, please use the official in-app support channels of the platform itself.

1. Email

The fastest way to reach us is by email: support@tik-tok.best

We do not operate contact forms or collect details through this website, so everything you send arrives as a normal email message. Please include only what is necessary for us to help you.

2. What to Include

• The page URL on tik-tok.best you are writing about.
• A short summary of your question, correction, or suggestion.
• Any public source or documentation that supports a factual correction.
• A subject line that indicates the topic, for example "Correction", "Guide suggestion", or "Privacy request".

3. Response Times

We usually reply within two to three business days. Volumes can rise after major platform feature announcements, so allow up to five business days before following up. Messages that arrive over weekends or public holidays are handled on the next working day.

4. What We Can Help With

• Clarifying or correcting information published in our explainers and feature overviews.
• Suggestions for new topics on creation tools, editing effects, live streaming, or discovery.
• Requests relating to our Privacy Policy or Cookie Policy.
• Media, accessibility, or attribution enquiries about our content and imagery.

5. What We Cannot Help With

• Restoring, verifying, or unbanning individual accounts.
• Reviewing content removals, strikes, or monetisation decisions.
• Promotional placement, follower growth services, or paid endorsements.
• Anything requiring legal, financial, medical, or other professional advice — see our Disclaimer.